Refund Policy

Refund & Course Transfer Policy

At Auckland Campus, we are committed to providing high-quality educational services and a seamless learning experience through our Learning Management System (LMS) at aucklandcampus.com.

Please read our Refund and Course Transfer Policy carefully before enrolling in any course.

1. Account Creation & Course Enrollment

• To access courses, students must create an account on aucklandcampus.com using a valid email address.

• Enrolling in or purchasing a course implies full agreement with our terms, conditions, and refund policies.

2. Strict No-Refund Policy

• All course purchases are final.

• Under no circumstances will monetary refunds be issued once a student has purchased or enrolled in a course.

3. Course Transfer Policy

While monetary refunds are not available, students may request to transfer their enrollment to another course offered by Auckland Campus under the following conditions:

• Transfer Window: Course transfer requests must be submitted within the first two (2) weeks from the official start date of the originally purchased course.

• Fee Differences:

  • If the new course has a higher tuition fee, the student must pay the remaining balance.

  • If the new course has a lower tuition fee, no cash refund or partial credit will be issued for the price difference.

• Late Requests: After the initial two-week period has passed, no course transfers will be permitted under any circumstances, regardless of the reason.

4. How to Request a Course Transfer

If you are within the eligible two-week period and wish to request a course transfer, please contact our support team with your account email and enrollment details:

• Email: support@aucklandcampus.com

• Phone / WhatsApp: 071 9 400 600